Track Your Order

Find your tracking number

A tracking number is emailed to you the moment your order ships. It comes from the same address you received your order confirmation from.

Can't find it? Check your spam and promotions folders first — that's where it ends up about half the time.

Nothing yet?

Orders are dispatched within 1-2 business days of being placed. If you ordered over a weekend or a public holiday, it'll move on the next business day.

Tracking can take 24-48 hours to start showing movement after it's issued. A number that says "label created" and nothing else usually just means the carrier hasn't scanned it into their network yet.

Still stuck

Email everstillshop@gmail.com with your order number and the email address you ordered with, and we'll chase it down for you. We answer within 1 business day.

If a parcel has genuinely gone missing in transit, we'll replace it. You don't need to argue the case.